top of page
LOGO-3.png

Privacy Policy

Introduction

At The Play Lounge, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

Information We Collect

When you engage with The Play Lounge, we may collect personal information such as your name, address, email, phone number, and other relevant details. This information is collected when you:

  • Register for memberships or events

  • Make payments or donations

  • Sign up for newsletters or updates

  • Provide feedback or inquiries

How We Use Your Information

If you wish to:

  • Update or correct your personal information

  • Opt out of communications

  • Request that your information be removed from our records

Please contact us directly, and we will promptly address your request.

Recognition and Marketing

We may acknowledge patrons or donors in public materials, such as newsletters or on our website. If you prefer not to be recognized, you may contact us to opt out.

Data Sharing and Security

Your personal information is private. We do not share, trade, or sell your information with other organizations. We take all reasonable measures to protect your data from unauthorized access, loss, or misuse.

Your Rights

If you wish to:

  • Update or correct your personal information

  • Opt out of communications

  • Request that your information be removed from our records

Please contact us directly, and we will promptly address your request.

File Retention Policy

We adhere to the following retention guidelines:

  • Financial Records: Retained for 7 years and securely destroyed afterward.

  • Membership Records: Retained for the duration of the membership and securely disposed of 3 years after expiration.

  • Volunteer Documents: Stored for 3 years and securely disposed of afterward.

  • Marketing Files: Non-confidential and not subject to a retention policy.

Whistleblower/No Retaliation Policy

The Play Lounge is committed to maintaining a safe and ethical environment. If you have concerns regarding unlawful practices or policy violations, we encourage you to report them. All reports will be investigated promptly and confidentially. Retaliation against individuals who file complaints or participate in investigations is strictly prohibited.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Thank you for supporting The Play Lounge. Your trust and confidence are important to us.

bottom of page